Q: How are finches shipped?
A: Please click here for SHIPPING INFO PAGE...
Q: What is your policy if a finch is deceased during shipment?
A: We Insure Live Arrival on all of our shipments! We take great pride in offering you the finest finches available and make every effort to ensure that your new finches arrive safely. In the rare incident that your finch has perished upon arrival, please contact us within 8 hours upon receipt of your order and send picture(s) of the perished finch to firstname.lastname@example.org. We offer a replacement bird on your next shipment, refund, or we can hold a credit on file to be applied to your next order.
Q: My credit card processing doesn't seem to be going easy. What should I do?
A: In the event that you are having challenges with the credit card processing, please call our office and let us know as soon as possible. We can be reached at 1.877.527.5656. Because our credit card processing filters are set high for the security of our customers, sometimes, even when everything seems right, one can have a challenge. This is because of several security issues that can arise. For instance, processing the same card data twice within a 24 hour period, processing at computers that are not normally used for this credit card data, etc.
Q: How long do Finches live?
A: Finches can live from 15 to 20 years. However, the average life span is probably about 5 to 10 years. A good nutritional diet (information provided) will keep your fine feathered friend healthy and happy for years to come.
Q: Will my other pet(s) hurt my Finches?
A: While anything is possible, you'll probably just stir some curiosity and jealously the first week or so. Remember, finches are quick when they need to be and they're safe in their cage.
Q: I've heard finches like a cage that is more long than tall. Is this true?
A: Yes. Finches in nature often flutter just above the grass lines and so they love to fly back and forth in a good flight cage. Because of this, the width of the cage should be larger than the height of the cage.
Q: Do you offer DNA Testing for finches that are hard to sex?
A: Yes. The charge for this service is $20.00 per bird that you'd like tested. Time frame varies depending on the "luck of the draw" in gathering finches to be tested.