The Finch Farm, Co. is an internet company and most of our staff work remotely. We also have two farms and a couple of Fulfillment centers located in Washington State, with the main center in Vancouver, WA. We are fully operational and shipping. During this period, Delta Airlines, one of our main Commercial Airline channels, has announced that live cargo shipments would be limited to direct flights only.
The majority of our shipments occur through USPS which is operating wonderfully. Additionally, Pet food and other pet essentials are also delivered through USPS and moving well. However, we have experienced some delays at times that is mainly associated with our live-pet 'Small Animals', 'Fish', and 'Reptile' supply chains.
We expect this to be back on rail within weeks and appreciate your patience as the cargo for commercial airlines ramps back up to full swing.
Our bird locations are secure with implemented advanced biosecurity measures which have been operational for several years now to ensure both human and pet safety. Our patent pending 'Quarantine' methodology, https://patents.google.com/patent/US20200060241A1/en?inventor=David+Kelly+Austreng, has proven timely and helpful for quality control and healthy bird welfare.
Again, thank you for your patience and understanding as we move through this historical time together - Let's all stay safe and care for our pets and each other.